Policies & Returns

When you purchase our products, you are buying under our terms and policies. By confirming payment it is deemed that you accept our terms and conditions.

Payments

We accept payments via PayPal.

Shipping & Postage

We ship all our products via tracked mail in a discreet package. Shipments go out once a week unless otherwise stated. Postage cost is automatically calculated by the shopping cart.

Currently there are possible delays in mail deliveries caused by Covid-19.

Returns & Refunds

Due to the intimate nature of our products, we unfortunately do not accept returns due to hygiene reasons. Sizing is always provided at the product page. As each of our products is unique, be sure to check that they fit you and measure carefully! 

If you find that your item is at fault, arrives damaged in the mail or you have other worries, kindly contact us at LUXURIA.